Sunday
Jun092013

Whole Foods Official Global Coupon Policy!

I was shopping at my local Whole Foods this weekend, and when I was checking out, I noticed an official "global" coupon policy at the registers. It was on top of the counter and I asked the Whole Foods associate if this was posted on their website, and she thought it was, so I went home to look for it. 

This is great that they have finally published this on their site and that is applies to all of their stores! Previously, their policy was based on regional marketing policies, so some stores would allow you to stack manufacturer coupons and others would not. 

WHOLE FOODS COUPON POLICY

Their official policy is awesome, and here it is:

  • A store coupon and a manufacturer coupon can be combined on one item.
  • When the value of the coupon exceeds the value of the product no cash back is given. Note: when I asked the cashier what they did in that case, she indicated that they will lower the value of the coupon to make the item free, just not give you the overage). 
  • Coupons are never doubled or tripled.
  • All types of coupons are accepted with the exception of those that are obviously photocopied.
  • Competitor coupons are not accepted with the exception of Michigan stores in Midwest.
  • Case discounts can be combined with coupons.
  • Multiple Whole Deal coupons for the same item in one transaction can be used as long as there is an individual coupon for each item purchased. Note: this just means if you buy 20 same items, you can use 20 same Whole Foods coupons. I was told before that I could only use a total of 1 coupon only, nice to see this clarification!
  • If there is a BOGO FREE promo, one coupon can be used for the full price item.
  • All regions will allow Whole Deal coupons to be combined with manufacturer’s coupons.
  • Team Member discounts may be used in conjunction with all Whole Deal coupons.
  • Regions will override printed guidelines when necessary for customer/guest satisfaction.

You can print this policy directly from their website and take it with you to your local store, but hopefully having this online means that all of the stores have had training on this and are well versed, like my cashier was!

Reader Comments (6)

Can you clarify the multiple Whole Deal coupons bullet point. I've had the experience that if I'm buying 5 packs of rice and have a Whole Deal coupon I only need 1 coupon but share that I have 5 packs. The cashier then scans the coupon 5 times. Do I now need 5 Whole Deal coupons, one for each item?

Thank you!
June 10, 2013 | Unregistered CommenterBetsy
I just looked at the whole Foods website and could not locate this information. Perhaps I didn't know where to look. Can you please advise exactly where you found it? I would like to have it just in case I need it. In the meantime, I will copy your info as well.

Thanks for sharing this!

I love your email newsletter and coupon info!
June 10, 2013 | Unregistered CommenterJudy
Please disregard my previous request, I found the link on your email that took me directly to the WF coupon policy. Sorry about that :)
June 10, 2013 | Unregistered CommenterJudy
You just made my day!! My Whole Foods was always in the "no stacking" camp...glad to see this has changed :D
June 13, 2013 | Unregistered CommenterAndrea
Thank You so much for posting this!
June 23, 2013 | Unregistered CommenterThia
Isn't it crazy to waste all of this paper in order to show multiple coupons when you are purchasing multiples of the same product? I don't understand how wasting all of this paper makes sense, especially when customers will take a store flyer, simply to obtain a second coupon copy for one item, and then throw the flyer in the trash. How can this be smart for the store?
December 6, 2014 | Unregistered CommenterLisa

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