I was shopping at my local Whole Foods this weekend, and when I was checking out, I noticed an official "global" coupon policy at the registers. It was on top of the counter and I asked the Whole Foods associate if this was posted on their website, and she thought it was, so I went home to look for it.
This is great that they have finally published this on their site and that is applies to all of their stores! Previously, their policy was based on regional marketing policies, so some stores would allow you to stack manufacturer coupons and others would not.
WHOLE FOODS COUPON POLICY
Their official policy is awesome, and here it is:
- A store coupon and a manufacturer coupon can be combined on one item.
- When the value of the coupon exceeds the value of the product no cash back is given. Note: when I asked the cashier what they did in that case, she indicated that they will lower the value of the coupon to make the item free, just not give you the overage).
- Coupons are never doubled or tripled.
- All types of coupons are accepted with the exception of those that are obviously photocopied.
- Competitor coupons are not accepted with the exception of Michigan stores in Midwest.
- Case discounts can be combined with coupons.
- Multiple Whole Deal coupons for the same item in one transaction can be used as long as there is an individual coupon for each item purchased. Note: this just means if you buy 20 same items, you can use 20 same Whole Foods coupons. I was told before that I could only use a total of 1 coupon only, nice to see this clarification!
- If there is a BOGO FREE promo, one coupon can be used for the full price item.
- All regions will allow Whole Deal coupons to be combined with manufacturer’s coupons.
- Team Member discounts may be used in conjunction with all Whole Deal coupons.
- Regions will override printed guidelines when necessary for customer/guest satisfaction.
You can print this policy directly from their website and take it with you to your local store, but hopefully having this online means that all of the stores have had training on this and are well versed, like my cashier was!